Shipping Policy

Thank you for shopping with us. We are committed to delivering your order in a timely and reliable manner. Please read our shipping policy carefully to understand how we handle order processing, delivery timelines, and shipping charges.

1. Order Processing

  • All orders are processed within 1–3 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • Once your order is processed, you will receive a confirmation message with tracking details (if applicable).

2. Shipping Time

  • Standard Delivery: 3–7 business days (depending on location)
  • Remote Areas: Delivery may take 5–10 business days
  • Delivery timelines are estimates and may vary due to unforeseen circumstances such as weather conditions, courier delays, or high order volume.

3. Shipping Charges

  • Shipping charges (if applicable) will be calculated and displayed at checkout.
  • We may offer free shipping on selected products or promotional campaigns.

4. Order Tracking

  • Once your order is shipped, you will receive a tracking ID via email or SMS.
  • You can track your order through the courier service’s website or app.

5. Delivery Policy

  • Please ensure that the shipping address and contact details provided are accurate.
  • Our delivery partners will attempt delivery multiple times. If unsuccessful, the order may be returned to us.

6. Cash on Delivery (COD)

  • COD is available for selected locations.
  • Please ensure payment is ready at the time of delivery to avoid delays.

7. Delays & Issues

  • While we strive to deliver on time, delays may occur due to external factors beyond our control.
  • In case of significant delays, our support team will keep you informed.

8. Damaged or Missing Items

  • If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with proof (photos/videos).
  • We will investigate and resolve the issue as quickly as possible.

9. Contact Us

If you have any questions regarding shipping, feel free to reach out to our customer support team.